Well, this is my blog for ranting ... and today I feel like ranting!
A couple of months ago, I purchased Swedish Style Meatballs from the Metro store in Stouffville (formerly A&P). There was a small piece of bone in one of the meatballs and when I bit it, it chipped my molar.
I let the company know, and even sent them the small fragment of bone. The meatballs are made by Rosina Foods, so Metro assumed no responsibility for them. Rosina's insurance company phoned me but said they didn't get the "foreign object" from Rosina - so I guess that means nothing will be done by them.
Metro meanwhile sent me a $20 gift certificate (wow! I can put that towards the $1000 crown I had to get!). The funny part is - their own store refused to accept the gift certificate!
I had no love for the Great Atlantic and Pacific company (A&P), so I was happy when Metro entered the Ontario market. Not so happy now. What a crappy company that does not stand behind their products. Do not be misled - the Irresistibles brand from Metro is not even CLOSE to the quality of President's Choice from the Loblaws stores. So far, besides the disastrous meatballs, I've bought fruit that spoiled the day after I bought it, yogurt that was two weeks past the due date and strawberries that had mold in the middle of the package that I couldn't see. Lesson learned - avoid these stores. Metro owns Food Basics, Loews, and Metro stores. Plus a few other stores that aren't in Ontario yet.
I recommend they take the $20 they "almost" gave me and put it towards buying better quality products. And I recommend that nobody shops at this inferior quality store!
This work by Suzette Leeming is licensed under a Creative Commons Attribution 2.5 Canada License.
