Background: A couple of weeks ago, I decided to take my sister-in-law to a new nail salon in town that was offering a special on manicures/pedicures - $30. I thought a little bit of pampering would be nice.
We had no problems with the pedicure. The lady who did it was quite pleasant and the massaging chair was very relaxing. I've had better pedicures mind you, but this was cheap so I didn't mind that all the rough skin was still there.
The manicure, however, was a different story. We decided we wanted a french manicure (white tips) and the dirty little man who did it told me it would cost more - $35. Fine - whatever. No pushing back or trimming cuticles, no shaping of our natural nails. Many clear coats of what we thought were nail polish. Final price - $37. I guess he made up the prices as he went along.
The next day the polish started chipping/cracking, so we decided to take it off. It couldn't be removed, not even with professional strength nail polish remover. I went back into the store and asked him what the heck he had put on my nails and how can I get it off. He used an emery board to file it off, then he soaked my hands in pure acetone. Not all of it came off though, so I'll just need to wait for my nails to grow so I can trim it past that point. That process will be made faster because my nails have been breaking one by one. I told him that filing the surface would weaken the nails. He denied it. He's obviously an idiot.
The store is called New York Nails, and they're in the plaza at the corner of Queensway South and Biscayne. If you decide to ignore the fact that the store is dirty, instruments are dirty, and this little man is extremely dirty, be forewarned - your nails will be ruined.
On the plus side, a new nail salon has opened in the new Walmart in town - Regal Nails. They removed my sister-in-law's polish and put a new coat of "real" nail polish on them. That's where I should have gone. Of course, Nails 2000 is still a fairly good place, but I am getting tired of going to salons where everyone who works there is speaking a foreign language and I'm never sure they understand what I'm asking for - but hey! that's just me.
What have I learnt from this experience?
1) When I see a special on for several months, there's a reason.
2) If a shop is empty and has no customers, there's a reason.
3) I will never again overlook a dirty shop.
Just my opinion though - your mileage may vary....
This work by Suzette Leeming is licensed under a Creative Commons Attribution 2.5 Canada License.
8 comments:
my friend just went to NEw York Nails
She had a horrific experience! It was also during her manicure and was also regarding price and being overcharged! I'm cancelling my appointment now as i dont want to have the same bad experiences both you and she had.
My friend just went to New York NAils and she as well had a horrific experience!
i'm cancelling my appointment that i had booked there tomorrow, i dont want to have the same terrible experience she had.
I have to say I have never had a bad experience at New York Nails in Keswick. The pedicure is very well done and the massage to die for. They go the extra mile and exfoliate the legs, massaging the whole time...lovely. Very friendly ladies too. Always accommodating. As for price $30. I think that is reasonable.
well maybe it was you but the salon was amazing to me every time i got a service.i love it
Maybe some people have low expectations, or maybe their pedicures are better than their manicures but when I went there, it was awful. The place was filthy and they charged me $8 more than the advertised price. The polish started chipping the same day. I wish I'd seen your comments before I went, but I won't go back there either.
well i just read your post and i completely disagree with all this negativity thrown around here. I personally been going to their salons in newmarket and keswick for 5 years and had no problems. I believe my expectations are not low (traveled around the world) and my family and i have a great time when we go there! Everyone has an opinion and mine is their the best in town because their nice and the service is spectacular....side note if your hard on your nails they tend to chip on the first day just saying
Wow, why so defensive? They haven't been in town for 5 years so where were you going? People posted their opinion, you posted yours so why so upset? You liked it so much you went before they even existed... got it. Guess this is why some people don't allow comments on their blogs.
I did say it was just my opinion, and that your mileage may vary. By all means go there.. it seems a few others like it too. Just don't lose sleep over what other people think, ok?
Good advice to close commenting on this one. I will do that now.
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